by Anita Balic | Jan 3, 2018 | January 2018 Newsletter
Last week I got email and I was appalled by the way it was “addressed”. The greeting was not “Dear Mrs. Ellett” or even “Good Morning Anita”, but just “Hey, ”. I was seriously considering phoning the young man who sent the email to me to teach him some manners. But...
by Mia Jurcevic | Nov 2, 2017 | November 2017 Newsletter
Victor vs. Victim It was Thanksgiving of 2009 and I was planning my Black Friday shopping list – until my world came crashing down. All employees hours at work were dramatically cut. Instead of letting multiple people go, the owner of the company,...
