by Mia Jurcevic | Nov 15, 2018 | November 2018 Newsletter
In typical form, our Ohio weather changed from 90s to the 40s in just a few days. After getting back to my “normal” size after pregnancy, I needed to update my wardrobe, so I went to the store in search of a sweater (or three). After visiting multiple stores, I...
by Simon Ellett | May 10, 2018 | May 2018 Newsletter
In the past week I have had 3 quite different customer service experiences all thanks to a broken sump pump. It’s a long and complicated story but the Cliff Note version is this:- Earlier this month an alarm in my basement let me know that something wasn’t...