New Year, New You

New Year, New You.  Every January we make New Year’s resolutions. The most common resolutions are personal. Lose weight, quit smoking, exercise more, but we have resolutions in business too – we just call them “plans”. Wouldn’t it be fantastic if we could think...

Email Etiquette

Last week I got email and I was appalled by the way it was “addressed”. The greeting was not “Dear Mrs. Ellett” or even “Good Morning Anita”, but just “Hey, ”. I was seriously considering phoning the young man who sent the email to me to teach him some manners.  But...

10 Different Types Of Success

When Is A Failure Not A Failure? Last week I had a session with a client during which he complained that he felt like a failure. When pressed about what he felt he had failed at the list was pretty short. He thought that he should have been a better financial provider...