3,2,1. Get ready. Set. GO!!!!

3,2,1. Get ready. Set. GO!!!! COVID-19 is almost under control and it’s time to make preparations to return to work and get back to running our small businesses again.  According to the media we’ll now be living and working in a new normal. So are you...

Sleeping With The Enemy

Every summer we take a break. This year, instead of a foreign trip we stayed in the US and watched the 2018 FIFA World Cup. Our home countries of Croatia and England both reached the last four, and actually played against one another in the semi-finals. Croatia...

Are YOU Coachable?

At my previous employer I “just” was a lowly receptionist, whose only job was to answer phones and greet visitors, until one day when I met my “worst nightmare”. My nightmare wasn’t a person, it was a task, and I want to tell what I learned from conquering that task...

Email Etiquette

Last week I got email and I was appalled by the way it was “addressed”. The greeting was not “Dear Mrs. Ellett” or even “Good Morning Anita”, but just “Hey, ”. I was seriously considering phoning the young man who sent the email to me to teach him some manners.  But...

A Resolution You Can’t Fail

So, oops. I have failed my resolution after a month, a week, a day and even before I started. So I decided for 2018 I would figure out how I can actually join the small percentage of people that decide on a goal and actually make it work. Through research, I found...