by Simon Ellett | Apr 10, 2017 | December 2015 Newsletter
The Customer Does NOT Come First Most of us have the phrases “the customer always comes first” or “the customer is always right”, but I would like to challenge that notion, and explain why I believe it’s just plain WRONG! Recently on a...
by Simon Ellett | Apr 10, 2017 | December 2015 Newsletter
English Christmas Traditions (and some cocktail recipes) As an ex-pat living in the U.S. for the last 10 years I have a somewhat different perspective on Christmas. It may surprise you to know that the British do not celebrate Thanksgiving and that Christmas is a much...
