by Anita Balic | May 10, 2018 | May 2018 Newsletter
How to spot and replace a mediocre manager Tony was a manager in a small company of 20 employees. If you asked any of his direct reports about him, they would all say he was a good guy and that they liked him – but if you looked more deeply it was...
by Simon Ellett | May 10, 2018 | May 2018 Newsletter
In the past week I have had 3 quite different customer service experiences all thanks to a broken sump pump. It’s a long and complicated story but the Cliff Note version is this:- Earlier this month an alarm in my basement let me know that something wasn’t...
by Mia Jurcevic | May 10, 2018 | May 2018 Newsletter
Did I just log on to Facebook? Learn how to be approachable, attractive and dominant. Recently, I went to a networking event and I met a woman who really impressed me. The way she dressed, the way she presented herself made me think- whatever she was selling, I’d...
