Newsletter
Summer is here and the living is easy……
Ah, summer. Maybe it’s the sun and warmer weather that excites us- especially in Cleveland, but in the back of your mind your worries still linger. If you have lost a client, or maybe you’re just out of touch with the networking scene, here are some pointers to get...
What do you need to know about MILLENNIALS!
I was recently observing my daughter when it occurred to me just how different we are. I can work quickly, but she multitasks at a phenomenal rate. Like many of the young people of her generation, it’s not unusual for her to be writing a report, whilst texting,...
What death taught me about business
If you have been to the landing page of this website and watched the 3 minute video (https://www.jagerconsulting.com/), you will know that eight and a half years ago I lost my first wife, Carol, to cancer. The three and a half year battle that we shared, and...
You don’t fire people, people fire themselves!
How to spot and replace a mediocre manager Tony was a manager in a small company of 20 employees. If you asked any of his direct reports about him, they would all say he was a good guy and that they liked him - but if you looked more deeply it was noticeable...
What a sump pump taught me about customer service
In the past week I have had 3 quite different customer service experiences all thanks to a broken sump pump. It’s a long and complicated story but the Cliff Note version is this:- Earlier this month an alarm in my basement let me know that something wasn’t...
Bikinis, suits, and selfies.
Did I just log on to Facebook? Learn how to be approachable, attractive and dominant. Recently, I went to a networking event and I met a woman who really impressed me. The way she dressed, the way she presented herself made me think- whatever she was selling, I’d...
