by Simon Ellett | May 10, 2018 | May 2018 Newsletter
In the past week I have had 3 quite different customer service experiences all thanks to a broken sump pump. It’s a long and complicated story but the Cliff Note version is this:- Earlier this month an alarm in my basement let me know that something wasn’t...
by Mia Jurcevic | May 10, 2018 | May 2018 Newsletter
Did I just log on to Facebook? Learn how to be approachable, attractive and dominant. Recently, I went to a networking event and I met a woman who really impressed me. The way she dressed, the way she presented herself made me think- whatever she was selling, I’d...
by Simon Ellett | Apr 5, 2018 | April 2018 Newsletter
I deal with several multi-generational family businesses in my coaching practice, and I have to say that they have some of the most interesting dynamics of any of my clients. The blend of familial ties, business place politics and real world economics can make for...
by Anita Balic | Feb 6, 2018 | February 2018 Newsletter
I have two 19 year old boys. As I drove them to school, during their senior year, we often talked about the future and what they wanted to do when they “grew up”. One of the boys had a vision of becoming a mathematician. After finishing his undergraduate degree, he...
by Simon Ellett | Feb 2, 2018 | February 2018 Newsletter, Uncategorized
Many of the articles I write are aimed at the entrepreneurial community, and I’m sure many of you consider yourselves to be entrepreneurs………but are you really? I was recently challenged to answer the question “Is there a difference between being self employed,...