When life gives you lemons…

“When life gives you lemons, make lemonade” is a phrase often used to encourage optimism and a positive attitude in the face of misfortune or adversity. But what if you don’t even like lemonade? Or what if the lemons were not “given” to you, but projected...

Are YOU Coachable?

At my previous employer I “just” was a lowly receptionist, whose only job was to answer phones and greet visitors, until one day when I met my “worst nightmare”. My nightmare wasn’t a person, it was a task, and I want to tell what I learned from conquering that task...

Email Etiquette

Last week I got email and I was appalled by the way it was “addressed”. The greeting was not “Dear Mrs. Ellett” or even “Good Morning Anita”, but just “Hey, ”. I was seriously considering phoning the young man who sent the email to me to teach him some manners.  But...

Business Trends for 2018

1.Blockchain  You may not be aware of the idea of the blockchain protocol, but you will almost certainly have heard of Bitcoin, which, along with other cryptocurrencies is based on this protocol. If you had invested $1,000 dollars in Bitcoin back in 2008, you’d have...

Victor vs. Victim

Victor vs. Victim   It was Thanksgiving of 2009 and I was planning my Black Friday shopping list  – until my world came crashing down. All employees hours at work were dramatically cut. Instead of letting multiple people go, the owner of the company,...